Account Analyst

Greater New York City Area Full Time

Identify unknown assets, detect exposures, prioritize threats, and gain control across your entire external digital landscape with CybelAngel’s Xtended External Attack Surface Management (EASMX).

Job Description

Our team of Analyst Account Managers in cybersecurity identifies and contextualizes data leaks automatically discovered by our tools on the Dark Web and connected objects.

After a training session on our tools and the detection of threats, your missions will be as follows:

Manage and support customers on a daily basis in a dedicated portfolio
Contextualize leaks of sensitive data and assess risks to the customer (economic espionage, physical security, social engineering, etc.)
Write incident reports on these leaks and help our contacts with remediation
Participate in the improvement of our tools and projects of the analyst team or the company

Apply without delay if you recognize yourself in the description below: - You want to manage a customer portfolio with responsibilities - You want to deliver to customers an innovative service - You wish to accompany and advise customers in the use of the service - You are not afraid to work in a stimulating environment, where it is sometimes necessary to manage punctual pressure peaks - You want to invest the fascinating world of cybersecurity and build skills on technical subjects (no prior technical knowledge necessary but a real interest for the sector)

Responsibilities

Following a training period where you will be onboarded on our product and tools, you will be responsible for a portfolio of clients and manage the below activities:

● Contextualize data leaks and evaluate the business risk for the clients (business intelligence, security, social engineering, phishing, identity theft,etc). ● Redact analysis reports related to these leaks and help your clients on remediation. ● Manage daily operations and ensure a best in class customer service with your clients. ● Participate to diverse projects related to tools and processes improvements. Requirements:

Requirements

Requirements: ● Bachelor or Ms degree in business, administration or equivalent. ● You have an “investigation” mindset and you enjoy doing lots of research ● Excellent verbal/written communication skills ● Customer-centric attitude