Checkout LinkSquares's career page or our Jobs Board for other opportunities
Legal teams rely on LinkSquares to easily draft, review, and execute agreements with AI-powered contract management software.
Job Description
Our Customer Success Team is the heart and soul of our business. If you have a desire to help others, an interest in technology, and a passion to make the customer experience a bit more human, this could be the right opportunity for you!
Responsibilities
Lead the technical implementation of client solutions while consulting clients on how to best implement offerings to meet their unique business needs. Help customers troubleshoot, navigate through and utilize LinkSquares technology in an articulate way over the phone. Assist customers with varied skill levels (from digital natives and digital tourists) to onboard and implement accounts successfully in LinkSquares. Use your resourcefulness to team up with our engineering team to assist customers. Take ownership of technical issues and take our customers' problems, puzzles, bugs etc. through to completion from beginning to end.
Requirements
- Strong written communications skills
- Technical aptitude
- Proficient in Excel and other file management tools -Well organized -Good with deadlines